Workers

Workers is a workspace that allows you to interact directly with your Agents in production, inside the Timely.ai platform. It provides a centralized chat interface where you can use your Agents for real tasks, daily workflows, or testing, without relying on external channels.

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🧠 What is Workers

Workers is a chat-based interface to interact with your Agents in a way that feels similar to tools like ChatGPT or Claude. However, instead of a single AI, you can:

Choose exactly which Agent (or Squad) you want to interact with.

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💡 When to Use Workers

Workers is designed for both real usage and validation. You can use it to:

• Interact with Agents for daily productivity
• Use internal tools and workflows powered by Agents
• Share Agents across teams and collaborate
• Test how Agents behave in production
• Simulate real user conversations

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💬 How It Works

The experience is divided into two main areas:

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Left Panel (Conversation History)

• Displays all your conversations
• Organized by date
• Allows you to:
  • Resume previous chats
  • Search conversations
  • Start new chats

Each conversation is saved automatically and can be accessed anytime.

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Main Chat Area

• Displays the active conversation
• Allows real-time interaction with the selected Agent
• Works like a messaging interface

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➕ Starting a New Conversation

To start a new chat:

1. Click the ”+” button
2. Select an Agent or Squad
3. A new conversation is created

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Important

• Each conversation is tied to a specific Agent
• The conversation follows that Agent’s production behavior

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🔄 Continuing Conversations

You can continue any previous conversation:

• Click a chat from the left panel
• The full history will be loaded
• Continue from where you left off

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✏️ Renaming Conversations

You can rename chats to keep your workspace organized:

1. Click the edit icon
2. Enter a new name
3. Save

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Why this is useful

• Organize different use cases
• Separate workflows by topic
• Improve navigation across conversations

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🔍 Search

Workers allows you to search across conversations. You can search by:

• Conversation title
• Message content
• Agent name

This helps you quickly find specific interactions or tasks.

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⚠️ Production Behavior

Workers interacts with your Agents exactly as they are in production. This means:

• All responses follow the live configuration
• Tools, flows, and logic are executed in real conditions
• Changes in Draft are NOT reflected until deployed

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🔁 Workers vs Internal Chat

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📌 Best Practices

• Use Internal Chat to test changes before deploying
• Use Workers for real usage and production validation
• Rename conversations to stay organized
• Use search to quickly retrieve past interactions

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✅ Key Takeaway

Workers allows you to:

• Use your Agents in a real chat interface
• Support daily workflows and team productivity
• Interact with Agents in production
• Manage conversations in a centralized workspace

It’s not just for testing — it’s a practical interface to work with your Agents every day.