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Creating a Knowledge Base is only the first step — to make it functional, you need to link it to an Agent or Squad.
This connection is established through the Knowledge Tool, available inside each Agent’s configuration.

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🧠 How Linking Works

Every Agent has its own list of Tools.
When you add the Knowledge Tool, you can choose which Knowledge Bases that Agent will use as reference sources. An Agent can:
  • Use multiple Knowledge Bases simultaneously.
  • Share the same Knowledge Base with other Agents or Squads.
  • Retrieve relevant data dynamically based on context.
This flexibility allows you to build complex ecosystems where shared information powers multiple intelligent Agents.

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⚙️ Linking a Knowledge Base

  1. Go to Builder → Agents → [Select your Agent] → Tools
  2. Click Add Tool +
  3. Choose the Knowledge Tool from the list
  4. In the configuration window:
    • Select one or more Knowledge Bases to link
    • Adjust retrieval parameters (if available)
    • Save changes
Once linked, the Agent will automatically begin using the data for contextual reasoning and responses.

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🧩 Linking to a Squad

When Agents belong to a Squad, any Knowledge Base connected to those Agents via the Knowledge Tool becomes available to the entire Squad context.
This enables shared knowledge environments for teams of Agents collaborating on the same workflow.

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💬 Example Scenario

Knowledge Base: Timely Commercial Knowledge
Linked via: Knowledge Tool
Used by:
  • Agent Ju da Timely → Handles customer inquiries
  • Agent Alfred → Builds custom workflows
  • Squad da Timely → Combines both agents in collaborative operations
All three entities reference the same Knowledge Base.
If the base is updated or retrained, the changes immediately propagate to all Agents and Squads that use it.

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🧭 Best Practices

  • Keep one source of truth. Reuse Knowledge Bases across Agents when possible.
  • Modularize content. Create separate bases for topics like Sales, Product, and Support.
  • Test context boundaries. Ensure Agents are not over-retrieving from unrelated sources.
  • Monitor performance. Retrain or clean content periodically for consistency.